• Hours of Your Support Team     

            10AM to 10PM (Pacific State Time)          

  • First Response SLA (Maximum time a customer should expect to wait until they receive their first response from a member in your Customer Support Team)     

           4 Hours for all support tickets    

           15 minutes for Chat and Messaging          

  • Link to create a support case    

            https://support.ntaskmanager.com/support/tickets/new           

  • Link to email support     

            https://www.ntaskmanager.com/contact/    

  • Link to your Knowledge base or forums. 

            https://support.ntaskmanager.com/support/home (Knowledge Base)

            https://support.ntaskmanager.com/support/discussions (Forums)   

  • Submit a ticket 
            support.ntaskmanager.com